{"_id":"560ef4bf83e4100d00a984ec","version":{"_id":"54b95ccdc91cc30c00cc496d","__v":18,"forked_from":"54b95c11d48fef1e007b81db","project":"54b95c11d48fef1e007b81d8","createdAt":"2015-01-16T18:47:41.803Z","releaseDate":"2015-01-16T18:47:41.803Z","categories":["54b95ccec91cc30c00cc496e","551482cefd6a440d0064c0c4","551486dbfd6a440d0064c0d2","551486ecbc466623002afd74","551486f50a0c69170061686a","551487a20bc2c53900e29aba","551488a0fd6a440d0064c0db","551488f7bc466623002afd7f","55148cb80a0c691700616879","5515ad7607e9252f003489a4","553695d76fd3c40d00334956","553696796fd3c40d00334957","553696a76a63520d00ae6159","553697097f093f0d009fd4ef","5536971b4636ed0d00ebb6d4","5536972b6a63520d00ae615b","553697344636ed0d00ebb6d5","553a7a959a32920d008670f2"],"is_deprecated":false,"is_hidden":false,"is_beta":false,"is_stable":true,"codename":"","version_clean":"7.0.0","version":"7"},"project":"54b95c11d48fef1e007b81d8","user":"54b95eeb4ba4e40c006248b7","__v":0,"category":{"_id":"55148cb80a0c691700616879","__v":3,"project":"54b95c11d48fef1e007b81d8","pages":["55148cc40a0c69170061687a","553694894c3edb0d00877c68","560ef4bf83e4100d00a984ec"],"version":"54b95ccdc91cc30c00cc496d","sync":{"url":"","isSync":false},"reference":false,"createdAt":"2015-03-26T22:48:24.941Z","from_sync":false,"order":0,"slug":"getting-started","title":"Getting Started"},"parentDoc":null,"updates":[],"next":{"pages":[],"description":""},"createdAt":"2015-10-02T21:18:55.197Z","link_external":false,"link_url":"","githubsync":"","sync_unique":"","hidden":false,"api":{"results":{"codes":[]},"settings":"","auth":"required","params":[],"url":""},"isReference":false,"order":3,"body":"To clear your cached website files, use the following keyboard command:\n\nWindows: Ctrl-Shift-Delete\nMac: Command-Shift-Delete\n\nIn either case a window will popup allowing you to clear out browser cache information. \n\nSelect the checkbox in front of the label appropriate for your browser:\n\nChrome: \"Cached images and files\"\nFirefox: \"Cache\"\nEdge/Internet Explorer: \"Cached data and files\"\nSafari: \"Clear History and Website Data\"\n\nClick the Ok/Clear button and refresh your browser F5/Refresh Button on browser topbar.\n\nAlternatively you can follow the instructions on the following webpage:\n\n[How Do I Cleat My Web Browser's Cache?] (https://kb.iu.edu/d/ahic?mkt_tok=3RkMMJWWfF9wsRomrfCcI63Em2iQPJWpsrB0B%2FDC18kX3RUvJb2bfkz6htBZF5s8TM3DWVZEXrFW90ENTbQ%3D) \n[block:api-header]\n{\n  \"type\": \"basic\",\n  \"title\": \"\"\n}\n[/block]","excerpt":"As we make ongoing updates and changes to the GroupHigh platform, you may experience some display \"jumbling\" or strange formatting issues. If things are behaving strangely, you may first want to try a hard reload/clearing the cache on your web browser.","slug":"troubleshoot-clearing-your-web-browsers-cache","type":"basic","title":"Troubleshoot! Clearing Your Web Browser's Cache"}

Troubleshoot! Clearing Your Web Browser's Cache

As we make ongoing updates and changes to the GroupHigh platform, you may experience some display "jumbling" or strange formatting issues. If things are behaving strangely, you may first want to try a hard reload/clearing the cache on your web browser.

To clear your cached website files, use the following keyboard command: Windows: Ctrl-Shift-Delete Mac: Command-Shift-Delete In either case a window will popup allowing you to clear out browser cache information. Select the checkbox in front of the label appropriate for your browser: Chrome: "Cached images and files" Firefox: "Cache" Edge/Internet Explorer: "Cached data and files" Safari: "Clear History and Website Data" Click the Ok/Clear button and refresh your browser F5/Refresh Button on browser topbar. Alternatively you can follow the instructions on the following webpage: [How Do I Cleat My Web Browser's Cache?] (https://kb.iu.edu/d/ahic?mkt_tok=3RkMMJWWfF9wsRomrfCcI63Em2iQPJWpsrB0B%2FDC18kX3RUvJb2bfkz6htBZF5s8TM3DWVZEXrFW90ENTbQ%3D) [block:api-header] { "type": "basic", "title": "" } [/block]